Changes

From SME Server
Jump to navigationJump to search

Osticket (view source)

Revision as of 16:51, 3 February 2008

222 bytes removed ,  16:51, 3 February 2008
no edit summary
Line 3: Line 3:  
== Description ==
 
== Description ==
   −
[http://www.osticket.com/ osTicket] is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-
+
[http://www.osticket.com/ osTicket] is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place.
−
 
  −
based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support  
  −
 
  −
requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
  −
 
  −
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable,
  −
 
  −
open source, and easy to setup and use. The best part is, it's completely free.
  −
 
      
== Getting Started ==
 
== Getting Started ==
Line 42: Line 33:  
  chmod 777 /opt/osticket/upload/ostconfig.php
 
  chmod 777 /opt/osticket/upload/ostconfig.php
   −
cd /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
      
== Create a Template Fragement ==  
 
== Create a Template Fragement ==  
 +
 +
mkdir -p /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
 +
 +
cd /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
    
  pico 99osticket
 
  pico 99osticket
Fixit
276

edits

Retrieved from "https://wiki.koozali.org/Special:MobileDiff/7745"

Navigation menu