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osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the permission settings for the ostconfig.php file so that it is writable by the webserver.
osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the permission settings for the ostconfig.php file so that it is writable by the webserver.
chmod 777 /opt/osticket/upload/ostconfig.php
chmod 777 /opt/osticket/upload/ostconfig.php
== Create a Template Fragement ==
== Create a Template Fragement ==
pico 99osticket
pico 99osticket
# osticket
# osticket
Save by pressing '''Ctrl x''', '''press y''' to save changes and press enter
Save by pressing '''Ctrl x''', '''press y''' to save changes and press enter
expand-template /etc/httpd/conf/httpd.conf
expand-template /etc/httpd/conf/httpd.conf
== Using web installation script ==
== Using web installation script ==
Once all of the above steps are complete, you can complete the installation and basic setup in a web browser. You can invoke
Once all of the above steps are complete, you can complete the installation and basic setup in a web browser. You can invoke the installer by simply browsing the osTicket URL http://www.yourdomain.com/support/setup/
the installer by simply browsing the osTicket URL http://www.yourdomain.com/support/setup/
http://www.yourdomain.com/support/setup/
http://www.yourdomain.com/support/setup/
== Finishing Up ==
== Finishing Up ==
If the setup script has finished running with no errors, then congratulations osTicket is installed. Your next step should be to fully configure your new support ticket system for use, but before you get to it please take a second to cleanup.
If the setup script has finished running with no errors, then congratulations osTicket is installed. Your next step should
be to fully configure your new support ticket system for use, but before you get to it please take a second to cleanup.
Change permission of ostconfig.php to 644
Change permission of ostconfig.php to 644
Delete install directory.
Delete install directory.
We are done! You can now log in with the username and password you created during the install process. After a successful
We are done! You can now log in with the username and password you created during the install process. After a successful log in, you can proceed with the next step, Post-Install Setup.
log in, you can proceed with the next step, Post-Install Setup.
chmod 644 ostconfig.php
chmod 644 ostconfig.php
[[Category:Howto]]
