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Line 78:
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→Installation of needed perl modules
./otrs.checkModules
./otrs.checkModules
CGI ... ok
CGI ... ok
Date::Pcalc ... ok
Date::Pcalc ... ok
perl -cw bin/PostMaster.pl
perl -cw bin/PostMaster.pl
bin/PostMaster.pl syntax OK
bin/PostMaster.pl syntax OK
== Configuring the apache web server ==
mkdir -p /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
cd /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
pico 89otrs
copy and paste between dotted lines
==========================================================================
#OTRS
Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/"
Alias /otrs/public "/opt/otrs/bin/cgi-bin/"
PerlRequire /opt/otrs/scripts/apache2-perl-startup.pl
PerlModule Apache::Reload
PerlInitHandler Apache::Reload
MaxRequestsPerChild 400
<Location /otrs>
ErrorDocument 403 /otrs/customer.pl
ErrorDocument 403 /otrs/index.pl
AllowOverride All
SetHandler perl-script
PerlResponseHandler ModPerl::Registry
PerlOptions +ParseHeaders
Options +ExecCGI +FollowSymlinks
</Location>
<Directory "/opt/otrs/bin/cgi-bin/">
AllowOverride None
Options +ExecCGI -Includes
Order allow,deny
Allow from all
</Directory>
<Directory "/opt/otrs/var/httpd/htdocs/">
AllowOverride None
Order allow,deny
Allow from all
</Directory>
=========================================================================
Save by pressing '''Ctrl x''', '''press y''' to save changes and '''press enter'''
expand-template /etc/httpd/conf/httpd.conf
/etc/rc.d/init.d/httpd-e-smith restart
cd /opt/otrs
sh SetPermissions.sh /opt/otrs www www
[[Category:Howto]]
[[Category:Howto]]