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OTRS
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Revision as of 04:28, 6 September 2007
1,669 bytes added
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04:28, 6 September 2007
→Installation of needed perl modules
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config setprop modPerl status enabled
config setprop modPerl status enabled
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signal-event post-upgrade
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yum --enablerepo=base --enablerepo=updates --enablerepo=addons --enablerepo=dag install perl-GD.i386 perl-GD-Graph.i386 perl-GD-Graph3d.noarch perl-GD-Text-Util.i386 perl-Date-Pcalc.noarch perl-Email-Valid.noarch
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After you have installed all modules you can use the script otrss.checkModules to check if OTRS has all needed perl modules.
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cd /opt/otrs/bin/
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./otrs.checkModules
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[root@test bin]# ./otrs.checkModules
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CGI ... ok
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Date::Pcalc ... ok
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Date::Format ... ok
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DBI ... ok
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DBD::mysql ... ok
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Digest::MD5 ... ok
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Crypt::PasswdMD5 ... ok
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LWP::UserAgent ... ok
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IO::Scalar ... ok
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IO::Wrap ... ok
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MIME::Base64 ... ok
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MIME::Tools ... ok
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Mail::Internet ... ok
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Net::DNS ... ok
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Net::POP3 ... ok
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Net::LDAP ... ok
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Net::SMTP ... ok
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Authen::SASL ... ok
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GD ... ok
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GD::Text ... ok
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GD::Graph ... ok
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GD::Graph::lines ... ok
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GD::Text::Align ... ok
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XML::Parser ... ok
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PDF::API2 ... not installed! (for PDF output - not required)
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Compress::Zlib ... ok
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Execute also the three commands perl -cw bin/cgi-bin/index.pl and perl -cw bin/PostMaster.pl after changing into the directory
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/opt/otrs. If the output of both commands is "syntax OK", you have a proper perl installation to use with OTRS.
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cd /opt/otrs
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perl -cw bin/cgi-bin/installer.pl
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bin/cgi-bin/installer.pl syntax OK
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perl -cw bin/cgi-bin/index.pl
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bin/cgi-bin/index.pl syntax OK
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perl -cw bin/PostMaster.pl
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bin/PostMaster.pl syntax OK
[[Category:Howto]]
[[Category:Howto]]
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