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→Installation of needed perl modules
config setprop modPerl status enabled
config setprop modPerl status enabled
signal-event post-upgrade
yum --enablerepo=base --enablerepo=updates --enablerepo=addons --enablerepo=dag install perl-GD.i386 perl-GD-Graph.i386 perl-GD-Graph3d.noarch perl-GD-Text-Util.i386 perl-Date-Pcalc.noarch perl-Email-Valid.noarch
After you have installed all modules you can use the script otrss.checkModules to check if OTRS has all needed perl modules.
cd /opt/otrs/bin/
./otrs.checkModules
[root@test bin]# ./otrs.checkModules
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
Crypt::PasswdMD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... ok
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... ok
GD::Graph ... ok
GD::Graph::lines ... ok
GD::Text::Align ... ok
XML::Parser ... ok
PDF::API2 ... not installed! (for PDF output - not required)
Compress::Zlib ... ok
Execute also the three commands perl -cw bin/cgi-bin/index.pl and perl -cw bin/PostMaster.pl after changing into the directory
/opt/otrs. If the output of both commands is "syntax OK", you have a proper perl installation to use with OTRS.
cd /opt/otrs
perl -cw bin/cgi-bin/installer.pl
bin/cgi-bin/installer.pl syntax OK
perl -cw bin/cgi-bin/index.pl
bin/cgi-bin/index.pl syntax OK
perl -cw bin/PostMaster.pl
bin/PostMaster.pl syntax OK
[[Category:Howto]]
[[Category:Howto]]