In the first page of the dialogue that results, make sure that both incoming and outgoing servers are entered as the fully qualified name of your server. This will take the form - ''''server_machine_name.domain_name.com'''' [ or .co.uk, .org etc.] and will be as shown in the top left hand corner of the Server Manager screen with the username ''''admin'''' in front. Use the part after ''''admin@'''' - In my case this is ''''mini-itx.theformsonline.com'''' and is shown below.
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In the first page of the dialogue that results, make sure that both incoming and outgoing servers are entered as the fully qualified name of your server. This will take the form - ''''server_machine_name.domain_name.com'''' [ or .co.uk, .org etc.] and will be as shown in the top left hand corner of the Server Manager screen with the username ''''admin'''' in front. Use the part after ''''admin@'''' - In my case this is ''''mini-itx.theformsonline.com,'''' as shown below.