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SuiteCRM Requires PHP7. These instructions were developed under SME 9.2 and SuiteCRM 7.10.4


SuiteCRM is an open source Customer Relationship Management platform supporting both paid and free/community users.

install php-scl

follow instructions on PHP Software Collections to instal php 7

maybe install phpmyadmin?


install in primary ibay or

  • Create an ibay named 'crm'
cd /home/e-smith/files/ibays/Primary/files
  • Unzip the downloaded file
cd /home/e-smith/files/ibays/Primary/files
  • Make the files accessible to the web server
chown -R www:www *
  • link to html
cd /home/e-smith/files/ibays/Primary/html
ln -s ../files/SuiteCRM-7.10.4/* .
chown -R www:www *
  • customize ibay settings to enable FollowSymLinks and set the correct value for PHPBaseDir:
db accounts setprop Primary PHPBaseDir /home/e-smith/files/ibays/Primary:/tmp
db accounts setprop Primary FollowSymLinks enabled
signal-event ibay-modify
  • remove index.html from Primary (or other) ebay
cd /home/e-smith/files/ibays/Primary/html
rm index.htm
  • create sugarcrm mysql database and admin account. IMPORTANT: replace mydbpwd with a secure password in the commands below!
mysqladmin create 'suitecrm'
grant all on sugarcrm.* to 'suiteadmin'@'localhost' identified by 'mydbpwd' ;
  • Run the SuiteCRM installer at
    • Set the database name to match the database created above (suitecrm)
    • Set the database server name to localhost
    • Enter the database administrator name and password created (suiteadmin, mydbpwd)
    • Since we pre-created the suuitecrm database manually, you will be prompted to agree to overwrite the existing database; select "I Accept"
    • Answer the remaining questions (timezone, date and time format, etc) as appropriate
  • To Setup Crontab

In order to run SuiteCRM Schedulers, edit your web server user's crontab file with this command:

sudo crontab -e -u www

... and add the following line to the crontab file:

*    *    *    *    *     cd /home/e-smith/files/ibays/Primary/html; php -f cron.php > /dev/null 2>&1

You should do this only after the installation is concluded.