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This appeared to fix the issue and the user could now see the files.
This appeared to fix the issue and the user could now see the files.
==== NC 20-21 : open_basedir restriction in effect. File(/templates/) is not within the allowed path ====
this is a bug in NC. It has been fixed in NC 22 and not backported to NC20. This is just log noise. You can ignore it while waiting to update
see https://help.nextcloud.com/t/error-file-templates-is-not-within-the-allowed-path-s-after-update-from-20-xx-to-21-0-3/119843
===Reset Database===
===Reset Database===
