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1,751 bytes removed ,  15:40, 23 March 2022
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=== Known issues ===
 
=== Known issues ===
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==== failure to do online upgrade from 13.0.2 ====
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The following extra files have been found:    assets
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<syntaxhighlight lang="bash">
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cd /usr/share/nextcloud/
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rm -rf assets
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yum update smeserver-nextcloud --enablerepo=smecontribs
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signal-event nextcloud-update
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</syntaxhighlight>then proceed to online web upgrade
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==== issue upgrading from 13.0.2 to 15.0.0 RPM ====
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Nextcloud is only build to upgrade from one major release to the next. If you try to install the nextcloud-15 rpm while you already have installed the nextcloud-13, you might have encounter the following issue.
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'''“Updates between multiple major versions are unsupported”'''
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<tt>goto usr/share/nextcloud</tt>
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copy everything except <tt>/data</tt> and <tt>/config</tt> to temp folder
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download intermediate version of '''nextcloud''' from <nowiki>https://nextcloud.com/changelog/</nowiki>
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unzip and copy files to /usr/share/nextcloud, dont overwrite /data or /config
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change ownership in /usr/share/nextcloud chown -R apache:www .
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goto <nowiki>https://yoururl/nextcloud</nowiki> and run the updater
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logon to nextcloud and make sure it is all working as expected
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repeat above for each major update until you are one update from the latest major update. At that point you can follow the usual process. source (https://bugs.contribs.org/show_bug.cgi?id=10670#c3)
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==== Upgrading from 17.0.1.x to 17.07.x ====
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You can use the built in updater.
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The only issue experienced was right at the end of the process with a http 500 error. I just did 'retry' and it completed.
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You may need to update your database which I did as follows - note it may take a very long time with a lot of files:
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OCC maintenance:mode --on
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OCC db:convert-filecache-bigint
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OCC maintenance:mode --off
      
==== User cannot see shares/files ====
 
==== User cannot see shares/files ====
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This appeared to fix the issue and the user could now see the files.
 
This appeared to fix the issue and the user could now see the files.
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====Reset Database====
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===Reset Database===
    
For reference, whilst looking at resetting file caches I found this.
 
For reference, whilst looking at resetting file caches I found this.
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