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Why you should use Bugzilla (view source)

Revision as of 16:06, 5 January 2015

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==When to raise a bug==
 
==When to raise a bug==
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When you've read the administration manual and and you experience something that does not work as it should, you should raise a bug. Your skill level does not count, all that counts is that you report it.
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When you've read the administration manual and and you experience something that does not work as it should, you should raise a bug. Your skill level does not matter. All that matters is that you report it.
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In Bugzilla you will only usually get the experienced developers. They tend to cut to the chase. They are usually methodical, logical, and really know their code. They won't waste your time on chasing wild geese. Many experienced people that follow Bugzilla can usually tell at a glance if it is something that needs urgent attention or not (triage the bug), and if it is a problem with the core system. Better they close it and say ask in the forums than it be posted in the forums and missed..... Ultimately they are better judges of whether something is a bug or not.  
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In Bugzilla you will only usually get the experienced developers. They tend to cut to the chase. They are usually methodical, logical, and really know their code. They won't waste your time on chasing wild geese. Many experienced people that follow Bugzilla can usually tell at a glance if it is something that needs urgent attention or not (triage the bug), and if it is a problem with the core system. Better they close it and say ask in the forums than it be posted in the forums and missed..... Ultimately they are better judges of whether something is a bug or not.
    
==Developers attention==
 
==Developers attention==
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