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If you can help, the developers can concentrate on fixing the bugs.
If you can help, the developers can concentrate on fixing the bugs.
The steps in this list take approx 90% of the time in the resolving of most bugs.
The steps in this list take approx 90% of the time in the resolving of most bugs.
Reread [http://www.chiark.greenend.org.uk/~sgtatham/bugs.html|How to report bugs effectively]
Reread [http://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to report bugs effectively]
Now look at the bug list below with your [[SME_Server_Development_Framework#%20Troubleshooter|Troubleshooter]] hat on.
Now look at the bug list below with your [[SME_Server_Development_Framework#Troubleshooter|Troubleshooter]] hat on.
* Ask the questions asked by the essay
* Ask the questions asked by the essay
* Get the information from the reporter, set the bug to NEEDINFO when more information is required
* Get the information from the reporter, set the bug to NEEDINFO when more information is required
== SME Server 9 ==
== SME Server 9 ==
{{#bugzilla:columns=id,status,summary
{{#bugzilla:columns=id,status,summary,modified
|product=SME Server 9.X
|product=SME Server 9.X
|status=UNCONFIRMED,NEEDINFO
|status=UNCONFIRMED,NEEDINFO
|sort=id
|sort=id
|modifiedformat=date
|noresultsmessage="Well done guys, no more open bugs!"}}
|noresultsmessage="Well done guys, no more open bugs!"}}
== SME Server 8 ==
== SME Server 8 ==
{{#bugzilla:columns=id,status,summary
{{#bugzilla:columns=id,status,summary,modified
|product=SME Server 8.X
|product=SME Server 8.X
|status=UNCONFIRMED,NEEDINFO
|status=UNCONFIRMED,NEEDINFO
|sort=id
|sort=id
|modifiedformat=date
|noresultsmessage="Well done guys, no more open bugs!"}}
|noresultsmessage="Well done guys, no more open bugs!"}}
== SME Server Contribs ==
== SME Server Contribs ==
{{#bugzilla:columns=id,status,summary
{{#bugzilla:columns=id,status,summary,modified
|product=SME Contribs
|product=SME Contribs
|status=UNCONFIRMED,NEEDINFO
|status=UNCONFIRMED,NEEDINFO
|sort=id
|sort=id
|modifiedformat=date
|noresultsmessage="Well done guys, no more open bugs!"}}
|noresultsmessage="Well done guys, no more open bugs!"}}
[[Category:SME Server Development Framework]]
[[Category:SME Server Development Framework]]
[[Category:SME9-Development]]
[[Category:SME9-Development]]
[[Category:Developer]]
