276
edits
Changes
From SME Server
Jump to navigationJump to searchno edit summary
mail support
mail support
No ticket arrives in osticket.
No ticket arrives in osticket.
@4000000047ab134b02e9df5c new msg 3427202
@4000000047ab134b02e9f2e4 info msg 3427202: bytes 353 from <root@arachnerd.com> qp 6447 uid 400
@4000000047ab134b033f9c94 starting delivery 5576: msg 3427202 to local support@gluon.arachnerd.com
@4000000047ab134b033fb404 status: local 2/10 remote 0/20
@4000000047ab134b033fc3a4 delivery 5575: success: forward:_qp_6447/did_0+0+1/
@4000000047ab134b033fd344 status: local 1/10 remote 0/20
@4000000047ab134b033fdefc end msg 3427072
@4000000047ab134b03944c44 delivery 5576: deferral: /bin/sh:_/home/e-smith/files/ibays/support/html/api/pipe.php:_Permission_denied/
@4000000047ab134b039463b4 status: local 0/10 remote 0/20
When I change the contents of /var/qmail/alias/.qmail-support to
|/usr/bin/php -q /home/e-smith/files/ibays/support/html/api/pipe.php
nothing happens in osticket, but I do see this in the qmail log...
[root@gluon ~]# tail /var/log/qmail/current
[root@gluon ~]# tail /var/log/qmail/current
@4000000047ab11c3338d70ec delivery 5569: deferral: No_input_file_specified./
@4000000047ab11c3338d70ec delivery 5569: deferral: No_input_file_specified./
@4000000047ab11c3338d8474 status: local 0/10 remote 0/20
@4000000047ab11c3338d8474 status: local 0/10 remote 0/20
I made my changes and setup for emails within the admin in osticket and I have no trouble sending and recieving emails, also check the permission settings for pipe.php go to /home/e-smith/files/ibays/support/html/upload/api
'''Make pipe.php executable chmod 764 pipe.php'''
if your still having trouble, I might suggest removing the ibay support and then follow this howto and see what result you get
Russell
