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| − | ==Chapter 1. Finding Answers==
| + | {{ :SME Server:Community }} |
| − | Ideally most of the information you need to run and configure your server will be in the manual
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| − | If something you need isn't, work your way down the resources that follow.
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| − | If it's appropriate, you can add the material to the wiki, if unsure ask.
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| − | ===Manuals===
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| − | [[SME_Server:Documentation| Four Manuals]]
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| − | are being written, for the User, Administrator, Technician and Developer.
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| − | ===Bug Tracker===
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| − | Find, report and fix bugs here http://bugs.contribs.org/
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| − | You don't have to be a programmer to help or use the bug tracker.
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| − | Bugs also include fixing things and making suggestions on documentation, translations and the SME Server web sites.
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| − | General Instructions for using the bug Tracker are here [http://www.bugzilla.org/docs/tip/html/using.html Using Bugzilla]
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| − | '''Searching for bugs'''
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| − | To help find bugs, some prepared searches have been added in page headers, with more [[SME_Server:Documentation:HowTo:BugzillaReports | BugzillaReports]] here
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| − | 1. Simple search <br />
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| − | At the top of the search page choose 'Find a specific bug' <br />
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| − | Select a Status and a Product category and enter your search term <br />
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| − | 2. Advanced search <br />
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| − | At the top of the search page choose 'Advanced search'
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| − | You can restrict searches by using a selection or multiple selections of a category <br />
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| − | Use Control Click to select/deselect from selection sets, if none are selected all are.
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| − | typically you may restrict Product to use '7.x/Future/Documentation' <br />
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| − | and enter a search term into either 'Summary' or 'A Comment'
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| − | eg. Status = CLOSED, Resolution = WONTFIX, Summary = yum <br />
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| − | will return about 7 bugs
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| − | eg. Status = CLOSED, Resolution = WONTFIX, A Comment = yum <br />
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| − | will return about 17 bugs
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| − | *Modifying your search
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| − | - Click on the hyperlinked headers to sort your list
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| − | - Click 'Edit Search' near the page footer
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| − | * you can adjust your selection sets
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| − | * add a search tern in the summary or comments fields
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| − | * restrict the dates, eg between 365d and Now the last year, 60d and 7d from 2months ago but not the last week
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| − | * bugs you are working on or watching, add you email address to the left field in email and numbering and check cc:, commenter, etc
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| − | | |
| − | - If you have a favourite search,
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| − | * when the bug list is displaying, add a name in the Remember field, these will show in your footer
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| − | * add the search to the [[SME_Server:Documentation:HowTo:BugzillaReports | BugzillaReports]] page
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| − | see [[SME_Server:Documentation:Technical_Manual:Chapter2#Bug_and_New_Feature_Verification | Chapter2 - Bug and New Feature Verification]]
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| − | ===Forums===
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| − | Currently here http://wiki.contribs.org/
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| − | There is an enormous amount of information here, a search can often find just the answer you are after.
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| − | You can also find outdated, misinformed or wrong information.
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| − | The aim should be to transfer valuable information into the Manual or a Howto (with a link in the Howto List)
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| − | If you can't find the information you are after then post to the forum which is full of friendly helpful people
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| − | If applicable, document your answer in the wiki, so it becomes a definitive answer and not just another hit on a search
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| − | ===How To's===
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| − | HowTo's are documents to solve a particular problem
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| − | There is a list of [[SME_Server:Documentation:HowTo | HowTos here]]
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| − | ===F.A.Q.===
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| − | [[SME_Server:Documentation:FAQ|Frequently Asked Questions]]
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| − | This page is to be used to document problems that cannot or will not be fixed through development of SME7.
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| − | If a problem is fixed it should be moved into the Manual or a Howto.
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| − | ===Email Lists===
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| − | There are a number of lists available to join at http://lists.contribs.org/mailman/listinfo
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| − | List descriptions and email archives are available.
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| − | ===Old Wikis===
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| − | The wiki from the old sourceforge site is at: http://smeserver.sourceforge.net/HomePage
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| − | The wiki from the old Xoops site is archived at: http://no.longer.valid/phpwiki/
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| − | Be aware that the vast majority of the information on the phpwiki outdated and incorrect.
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