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Osticket (view source)

Revision as of 16:49, 3 February 2008

2 bytes removed ,  16:49, 3 February 2008
→‎Getting Started
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== Getting Started ==
 
== Getting Started ==
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At this point download the latest [http://www.osticket.com/downloads.php osTicket]. Uncompress the files and upload files and directories in upload directory to a  
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At this point download the latest [http://www.osticket.com/downloads.php osTicket]. Uncompress the files and upload files and directories in upload directory to a directory of your choice on your server. For example /opt/osticket
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directory of your choice on your server. For example /opt/osticket
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osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the
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permission settings for the ostconfig.php file so that it is writable by the webserver.
      
  cd /temp/downloads
 
  cd /temp/downloads
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  chmod 777 /opt/osticket/upload/attachments
 
  chmod 777 /opt/osticket/upload/attachments
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osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the permission settings for the ostconfig.php file so that it is writable by the webserver.
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  chmod 777 /opt/osticket/upload/ostconfig.php
 
  chmod 777 /opt/osticket/upload/ostconfig.php
Fixit
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