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→Getting Started
== osticket 1.6.rc3 ==
== osticket 1.6.rc5 ==
== Description ==
== Description ==
At this point download the latest [http://www.osticket.com/downloads.php osTicket]. Uncompress the files and upload files and directories in upload directory to a directory of your choice on your server. For example /opt/osticket
At this point download the latest [http://www.osticket.com/downloads.php osTicket]. Uncompress the files and upload files and directories in upload directory to a directory of your choice on your server. For example /opt/osticket
mkdir -p /temp/downloads
cd /temp/downloads
cd /temp/downloads
wget http://www.osticket.com/download/osticket_1.6.rc3.tar.gz
wget http://www.osticket.com/dl/osticket_1.6.rc5.tar.gz
Latest version: https://github.com/osTicket/osTicket/releases/download/v1.9.13/osTicket-v1.9.13.zip
tar xvzf osticket_1.6.rc3.tar.gz
tar xvzf osticket_1.6.rc5.tar.gz
mv /temp/downloads/osticket_1.6.rc3 /opt/osticket
mv /temp/downloads/osticket_1.6.rc5 /opt/osticket
chown -R www.www /opt/osticket
chown -R www.www /opt/osticket
osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the permission settings for the ostconfig.php file so that it is writable by the webserver.
osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the permission settings for the ostconfig.php file so that it is writable by the webserver.
chmod 777 /opt/osticket/upload/ostconfig.php
chmod 777 /opt/osticket/upload/include/ost-config.php
== Create a Template Fragement ==
== Create a Template Fragement ==
cd /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
cd /etc/e-smith/templates-custom/etc/httpd/conf/httpd.conf/
Delete install directory.
Delete install directory.
cd /opt/osticket/upload
cd /opt/osticket/upload
chmod 644 ostconfig.php
chmod 644 ostconfig.php
rm -rf /opt/osticket/upload/setup
We are done! You can now log in with the username and password you created during the install process. After a successful log in, you can proceed with the next step, Post-Install Setup.
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[[Category:Howto]]
[[Category:Howto]]
[[Category:Webapps]]
