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OTRS (view source)

Revision as of 21:04, 2 November 2013

466 bytes added ,  21:04, 2 November 2013
→‎Setup Dag Repositories
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  cd /usr/local/src
 
  cd /usr/local/src
   −
  wget http://ftp.otrs.org/pub/otrs/otrs-2.2.2.tar.gz
+
  wget http://ftp.otrs.org/pub/otrs/otrs-2.3.4.tar.gz
   −
  tar xvzf otrs-2.2.2.tar.gz
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  tar xvzf otrs-2.3.4.tar.gz
   −
  mv /usr/local/src/otrs-2.2.2/ /opt/otrs/
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  mv /usr/local/src/otrs-2.3.4/* /opt/otrs/
    
  chown -R www.www /opt/otrs
 
  chown -R www.www /opt/otrs
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== Setup Dag Repositories ==
 
== Setup Dag Repositories ==
−
{{Repository|Dag}}
+
You need to activate the [[Dag]] reposity before installing this contrib.<br />
 +
 
 +
see [[dag|dag repository]] <br />
    
== Installation of needed perl modules ==
 
== Installation of needed perl modules ==
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  sh SetPermissions.sh /opt/otrs www www
 
  sh SetPermissions.sh /opt/otrs www www
 +
 +
The errors generated from this script are because it assumes the presence of the 'nogroup' group so we have to substitute the 'nobody' group for the chown commands
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 +
chown -R www:nobody /opt/otrs
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chown www:nobody /opt/otrs
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chown -R www:nobody /opt/otrs/var/
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chown -R www:nobody /opt/otrs/var/sessions/
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touch && chown www:nobody /opt/otrs/var/log/TicketCounter.log
    
== Configuring the database using the web installer ==
 
== Configuring the database using the web installer ==
Retrieved from "https://wiki.koozali.org/Special:MobileDiff/6850...22069"

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