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Line 7:
Line 7: − + − + − + Line 48:
Line 48: − {{Repository|Dag}}+ + + Line 66:
Line 68: − + Line 103:
Line 105: − PDF::API2 ... not installed! (for PDF output - not required)+ Line 181:
Line 183: + + + + + + + +
→Setup Dag Repositories
cd /usr/local/src
cd /usr/local/src
wget http://ftp.otrs.org/pub/otrs/otrs-2.2.2.tar.gz
wget http://ftp.otrs.org/pub/otrs/otrs-2.3.4.tar.gz
tar xvzf otrs-2.2.2.tar.gz
tar xvzf otrs-2.3.4.tar.gz
mv /usr/local/src/otrs-2.2.2/ /opt/otrs/
mv /usr/local/src/otrs-2.3.4/* /opt/otrs/
chown -R www.www /opt/otrs
chown -R www.www /opt/otrs
== Setup Dag Repositories ==
== Setup Dag Repositories ==
You need to activate the [[Dag]] reposity before installing this contrib.<br />
see [[dag|dag repository]] <br />
== Installation of needed perl modules ==
== Installation of needed perl modules ==
yum install perl-GD perl-GD-Graph perl-GD-Graph3d \
yum install perl-GD perl-GD-Graph perl-GD-Graph3d \
perl-GD-Text-Util perl-Date-Pcalc perl-Email-Valid \
perl-GD-Text-Util perl-Date-Pcalc perl-Email-Valid perl-PDF-API2 \
--enablerepo=base \
--enablerepo=base \
--enablerepo=updates \
--enablerepo=updates \
GD::Text::Align ... ok
GD::Text::Align ... ok
XML::Parser ... ok
XML::Parser ... ok
PDF::API2 ... ok
Compress::Zlib ... ok
Compress::Zlib ... ok
sh SetPermissions.sh /opt/otrs www www
sh SetPermissions.sh /opt/otrs www www
The errors generated from this script are because it assumes the presence of the 'nogroup' group so we have to substitute the 'nobody' group for the chown commands
chown -R www:nobody /opt/otrs
chown www:nobody /opt/otrs
chown -R www:nobody /opt/otrs/var/
chown -R www:nobody /opt/otrs/var/sessions/
touch && chown www:nobody /opt/otrs/var/log/TicketCounter.log
== Configuring the database using the web installer ==
== Configuring the database using the web installer ==