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| | | |
| For SmeServer category bugs changing to FIXED is reserved for devs. | | For SmeServer category bugs changing to FIXED is reserved for devs. |
− | (this doesn't include bugs in doumentation or contribs categories)
| |
| | | |
| Occasionally the dev will forget to set the FIXED status and as part of the | | Occasionally the dev will forget to set the FIXED status and as part of the |
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| person verifying the package. It should never be set to FIXED or VERIFIED | | person verifying the package. It should never be set to FIXED or VERIFIED |
| without having a released package that is in CVS. | | without having a released package that is in CVS. |
| + | |
| + | Bugs in Documentation, Translation, Contribs, or Websites categories need community |
| + | involvement, anyone can resolve these FIXED. |
| | | |
| ---- | | ---- |
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| | | |
| * INVALID | | * INVALID |
− | If you see that a bug and are able to pinpoint the error a user made and | + | If you see that a problem is not a bug. eg User error |
− | there is in fact nothing wrong.
| + | Mark INVALID if the report is of documented (i.e. expected and correct) |
| + | behaviour, or was encountered in some explicitly unsupported circumstance |
| | | |
| * WONTFIX | | * WONTFIX |
− | The problem should be solved elsewhere,
| + | This bug is: <br> |
− | eg an rpm maintained elsewhere, such as Horde webmail.
| + | - Too hard to fix <br> |
| + | - Too rare <br> |
| + | - Not something we can fix <br> |
| + | - Something we chose not to expend resources on fixing |
| + | |
| + | This is a hard call, usually made by the dev team. It may be a serious |
| + | issue for the reporter but we may simply say "Sorry, that's just not |
| + | worth the effort involved" |
| | | |
| * LATER | | * LATER |
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| | | |
| * REMIND | | * REMIND |
− | Close until the reporter can provide the requested feedback.
| + | Needs follow-up from the reporter or someone else to get any further. |
| + | Please REOPEN bugs when the follow-up comes in. |
| | | |
| * WORKSFORME | | * WORKSFORME |
− | Not a bug, the user may have a problem but fixing it is his problem
| + | You've been able to show that the problem does not happen for you. You |
| + | should do this on a known good test box without any contribs installed. |
| + | Many of our reports are breakage due to contribs. |
| | | |
| * DUPLICATE | | * DUPLICATE |