At this point download the latest [http://www.osticket.com/downloads.php osTicket]. Uncompress the files and upload files and directories in upload directory to a
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At this point download the latest [http://www.osticket.com/downloads.php osTicket]. Uncompress the files and upload files and directories in upload directory to a directory of your choice on your server. For example /opt/osticket
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directory of your choice on your server. For example /opt/osticket
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osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the
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permission settings for the ostconfig.php file so that it is writable by the webserver.
cd /temp/downloads
cd /temp/downloads
Line 41:
Line 36:
chmod 777 /opt/osticket/upload/attachments
chmod 777 /opt/osticket/upload/attachments
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osTicket installer needs to be able to write and modify ostconfig.php found in the upload's root directory. Change the permission settings for the ostconfig.php file so that it is writable by the webserver.