Email

Email

Spam

Spamassassin

Set spamassassin for automatically delete junkmail. You can change the "days" that spamassassin sets to automatically delete junkmail, to delete after two months

db configuration setprop spamassassin MessageRetentionTime 60  
signal-event email-update 

The "Custom spam rejection level" will only work when "Spam sensitivity" is set to CUSTOM.

-go to SERVER-MANAGER
-click EMAIL (on left-hand side)
-click CHANGE EMAIL FILTERING SETTINGS
-change "Spam sensitivity" to CUSTOM

This happens because by default, no mail (except for viruses) gets rejected without the admin doing something first.

Real-time Blackhole List (RBL)

Enabling RBL's
RBL's are disabled by default to allow maximum accommodation (your ISP may be on a RBL & you may not know it). You can enable RBL's by:

config setprop qpsmtpd DNSBL enabled RHSBL enabled
signal-event email-update

You can see your RBL's by:

config show qpsmtpd

You can add to your RBL's by:

config setprop qpsmtpd RBLList <rbl-list-name>
signal-event email-update

Many will argue what's best but most would agree that you can set best-practice recommended settings by:

config setprop qpsmtpd RBLList sbl-xbl.spamhaus.org:whois.rfc-ignorant.org:dnsbl.njabl.org
signal-event email-update

Server Only

Some of the spam filter rules cannot work unless the SMESERVER knows the external IP of the box. If you put a SMESERVER in server-only mode behind other firewalls, it will lose some of the anti-spam rules. For example, the rule that blocks attempts where spammers try "HELO a.b.c.d" where a.b.c.d is your external IP address.

Unfortunately, many admins believe that port-forwarding SMTP provides additional security. It doesn't, it limits the SMESERVER's ability to apply some rules.

I want to enable GreyListing

GreyListing support is under the covers and can easily be enabled for those who know what they are doing. However, many experienced users found that they spent more time looking after the greylisting configuration than they received in benefit.

Email Clients

"concurrency limit reached" when using IMAP

Sometime shows as Thunderbird giving this error message, This Mail-server is not a imap4 mail-server

To workaround thunderbirds limitations change, this thunderbird setting to false

• Preferences, Advanced, Config editor (aka about:config): filter on tls.
• set security.enable_tls to false

You can also increase the ConcurrencyLimitPerIP and/or ConcurrencyLimit value for imap and/or imaps (secure)

config setprop imap ConcurrencyLimitPerIP 20
config setprop imaps ConcurrencyLimitPerIP 20
signal-event post-upgrade; signal-event reboot

check

config show imap
tail -f /var/log/imap/current | tai64nlocal

More detail can be found here.

Mail server is not an IMAP4 mail server

This is a bug in Thunderbird, the previous tips may help

The Bat

The gives this error message, but they are wrong.
"This server uses TLS v3.0 which is considered to be obsolete and insecure. The server must use TLS v3.1 or above."

Outlook/Outlook Express give error 10060/0x800CCC90

Most likely OUTLOOK (EXPRESS) isn't configured correctly.

-open OUTLOOK
-click TOOLS > ACCOUNTS
-click CHANGE (on the right-hand side)
-find INCOMING MAIL SERVER & OUTGOING MAIL SERVER (on right-hand side)
-type: mail.yourdomain.tld (in both places)
-click MORE SETTINGS (on bottom-right)
-click OUTGOING SERVER tab (at the top)
-checkmark "MY OUTGOING SERVER REQUIRES AUTHENTICATION"
-bullet "USE SAME SETTINGS AS INCOMING MAIL SERVER"
-click ADVANCED tab (at the top)
-find OUTGOING SERVER
-checkmark "THIS SERVER REQUIRES A SECURE CONNECTION" (under outgoing server)
-change 25 to 465
-[possibly required, secure IMAP is 993]
-click OK > NEXT > FINISHED
-you're finished, your email should work now

Outlook test message doesn't come through

You clicked the TEST ACCOUNT SETTINGS in OUTLOOK didn't you? This is a bug in OUTLOOK. The test message sends a test email with 'no Date header'. As the name suggests, this means a message without any date. Since the server doesn't accept mail with 'no Date header' (because it's required) the message is rejected. To test, send an actual message from OUTLOOK.

If you want, you can try THUNDERBIRD. It's like OUTLOOK but made by a different company. It's completely free and works very well at home and at the office.

I can't receive/send email from my application (ACT!, vTiger, MS Outlook, etc)

Most likely, this is a bug the application you're using and not a problem with the SMESERVER. The application sends an email with 'no Date header'. As the name suggests, this means a message without any date. Since the server doesn't accept mail with 'no Date header' (because it's required) the message is rejected.

As a workaround you can disable the check for the 'Date header'. To disable this check on the internal interface:

mkdir -p /etc/e-smith/templates-custom/var/service/qpsmtpd/config/peers/local
cd /etc/e-smith/templates-custom/var/service/qpsmtpd/config/peers/local
echo "# 17check_basicheaders disabled by custom template" > \
17check_basicheaders
signal-event email-update

To disable this check for the external interface:

mkdir -p /etc/e-smith/templates-custom/var/service/qpsmtpd/config/peers/0
cd /etc/e-smith/templates-custom/var/service/qpsmtpd/config/peers/0
echo "# 17check_basicheaders disabled by custom template" > \
17check_basicheaders
signal-event email-update

After I upgrade my SMESERVER, my email folders have disappeared when using IMAP

After upgrade, if there are missing IMAP folders, the client may need to re-subscribe to folders. This may affect either webmail users or users who use an IMAP email client.

Entourage: Using SME's Self-Signed Certificate for SSL Connections from Entourage on OS X 10.4

The main problem here is that Microsoft has decided that Entourage will only support trusted, PEM Base-64 Encoded certificates. To use IMAPS or SMTPS from Entourage with your SME server, you will need to:

1. Login to your Mac as a user with administrative privileges

2. Open Safari and browse to https://smeserver/server-manager.  
   When you receive the warning about your certificate:
   - click on "Show Certificate"
   - click and drag the gold-rimmed image of a certificate to your desktop.  
   You will now have myserver.mydomain.tld.cer on your desktop.

3. Locate and open the Microsoft Cert Manager
   - "Import" the certificate you downloaded in step 2.

4. Highlight the imported certificate and "Export" it. 
   - Select the "PEM..." format
   - add "pem." to the beginning of the filename
   - export it to your Desktop

5. Double-click on the new pem.myserver.mydomain.tld.cer  
   - Apple's Keychain Access application will open.
   - Select the X509Anchors Keychain and click "OK"

6. While still in Apple's Keychain Access, select the "Certificates" category
   - Drag pem.myserver.mydomain.tld.cer into the certificates window.

You should now be able to connect to your SME from your Entourage using IMAPS.

If you are accessing your SME server using a different name than the one encoded in the certificate you will still receive a security warning from Entourage, but "OK" will now grant access to your folders.

Notes:

• Procedure mostly taken from http://www.kerio.com/manual/kmsug/en/ch09s06.html
• I still get various other IMAP errors due, I suspect, to the "concurrency limit reached" issue.
• Click on "Show Keychains" in Apple's "Keychain Access" if you need to delete a certificate and try again.

Server Settings

Delete double bounce

To stop getting double bounce messages

config setprop qmail DoubleBounceTo devnull
signal-event email-update

see a longer explaination here

Keep a copy of all emails

You may need to keep a copy of all emails sent to or from your email server. This may be for legal, or other reasons.

The following instructions will create a new user account (maillog) and forward every email that goes through your SME server to it.

First, log onto the server-manager and create the user maillog

Go to the SME Command Line (logon as root) and issue the following commands:

config setprop qpsmtpd Bcc enabled
signal-event email-update

Optionally make the forwarding of the emails invisible to the end user. Without it, there will be an X-Copied-To: header in each email. Run this command before the signal-event

config setprop qpsmtpd BccMode bcc

If you want to view the emails, point your email client at the SME and log on as maillog.

Set max email size

Restrict the size of email messages that can pass through your mail server

config setprop qmail MaxMessageSize x
signal-event email-update

where x is in bytes, eg 6000000 = 6 MB

add the admin user as an administrator for Horde

config setprop horde Administration enabled 
signal-event email-update

Disable mail to a user from an external network

Can be either a user, pseudonym or group

db accounts setprop groupname/username Visible internal
signal-event email-update

I can't receive mail at: user@mail.domain.tld

Add mail.domain.tld as a virtualdomain.

-login to SERVER-MANAGER
-click DOMAINS (on the left)
-click ADD
-type: mail.domain.tld

How do I find out who is logged into webmail and what IP number.

This is logged is in /var/log/messages.

How do I enable smtp authentication for users on the internal network.

mkdir -p /etc/e-smith/templates-custom/var/service/qpsmtpd/config/peers/local
cd /etc/e-smith/templates-custom/var/service/qpsmtpd/config/peers/local
cp /etc/e-smith/templates/var/service/qpsmtpd/config/peers/0/05auth_cvm_unix_local .
signal-event email-update

(note the "." at the end of the 3rd line)
Authentication for the local network will now follow the setting of config::qpsmtpd::Authentication

External Access

Allow external IMAP mail access

There was a deliberate decision to remove non-SSL protected username/password services from the external interface.

to allow unsecure IMAP access

config setprop imap access public
signal-event email-update

But before you do this try to use secure IMAP
fixme: explain how

POP3 & webmail HTTP

I want to set my SMESERVER to allow POP3 (or webmail HTTP) but it's not an option, I only see POP3S (or webmail HTTPS).

The SMESERVER is secure by design. POP3 (or webmail HTTP) is viewed as inadequate security and removed as an option from a standard installation to encourage unknowing administrators to select the 'best practice' option -a secure connection with POP3S, IMAPS, or HTTPS.

You can still set your SMESERVER to allow POP3 settings by:

config setprop pop3 access public
signal-event email-update

Allow external pop3 access

Email settings > POP3 server access in SME 7.1 server-manager allows only pop3s protocol for clients outside the LAN. Some email clients (eg The Bat! v3.98.4) won't allow pop3s connections to SME 7.1 because of ssl version conflict. Until this is sorted out, a workaround is to hack SME to allow regular pop3 on the external interface using the following commands.

config setprop pop3 access public
signal-event email-update
svc -t /service/pop3s  

more information bugzilla:2620

Imap

Folders with a dot in name

Email folder names that have a period ('.') in the folder name, will be split into sub-folders. e.g. folder name 'www.contribs.org' is created as

www
  contribs
        org