Difference between revisions of "Talk:OTRS"
Jfarschman (talk | contribs) |
Jfarschman (talk | contribs) |
||
| Line 13: | Line 13: | ||
| − | */20 * * * * /opt/otrs/bin/GenericAgent.pl >> /dev/null | + | <code>*/20 * * * * /opt/otrs/bin/GenericAgent.pl >> /dev/null |
*/10 * * * * /opt/otrs/bin/GenericAgent.pl -c db >> /dev/null | */10 * * * * /opt/otrs/bin/GenericAgent.pl -c db >> /dev/null | ||
45 */2 * * * /opt/otrs/bin/PendingJobs.pl >> /dev/null | 45 */2 * * * /opt/otrs/bin/PendingJobs.pl >> /dev/null | ||
| Line 23: | Line 23: | ||
:wq | :wq | ||
| + | </code> | ||
to save it. This worked for me so far, but I've only seen thngs run for a couple of hours and I'm not sure I have all the functionality up and running. | to save it. This worked for me so far, but I've only seen thngs run for a couple of hours and I'm not sure I have all the functionality up and running. | ||
Revision as of 21:48, 2 April 2009
Check the new howto for web applications, this can simplify install by automating some steps. http://wiki.contribs.org/Generic_WebApp_rpm
Snoble 19:27, 15 September 2007 (MDT)
ABOUT CRONTAB I don't really thing everything needs to be run as the otrs user. I had luck today by using
crontab -e
and adding in the various cron lines. 'i' to insert and paste in your work. Mine looked like this
*/20 * * * * /opt/otrs/bin/GenericAgent.pl >> /dev/null
- /10 * * * * /opt/otrs/bin/GenericAgent.pl -c db >> /dev/null
45 */2 * * * /opt/otrs/bin/PendingJobs.pl >> /dev/null
10 0 * * * /opt/otrs/bin/otrs.cleanup >> /dev/null
- /10 * * * * /opt/otrs/bin/PostMasterMailbox.pl >> /dev/null
01 01 * * * /opt/otrs/bin/RebuildTicketIndex.pl >> /dev/null
55 */2 * * * /opt/otrs/bin/DeleteSessionIDs.pl --expired >> /dev/null
35 * * * * /opt/otrs/bin/UnlockTickets.pl --timeout >> /dev/null
- wq
to save it. This worked for me so far, but I've only seen thngs run for a couple of hours and I'm not sure I have all the functionality up and running.
