Difference between revisions of "Email Statistics"

From SME Server
Jump to navigationJump to search
Line 2: Line 2:
  
 
==Built-In Email Reports==
 
==Built-In Email Reports==
===Server-Manager===
+
Some email statistics can be seen from server-manager under "Administration", "[[Mail_log_file_analysis|Mail log file analysis]]"
Some email statistics can be seen from server-manager under "Administration", "Mail log file analysis"
 
 
 
==== qpsmtpd: Incoming SMTP traffic ====
 
All in-bound SMTP connections are handled by qpsmtpd.
 
  
 +
=== qpsmtpd: Incoming SMTP traffic ===
 
SME 7.2 and later include the 'logterse' plugin to qpsmtpd as well as the 'qplogsumm.pl' statistics script.
 
SME 7.2 and later include the 'logterse' plugin to qpsmtpd as well as the 'qplogsumm.pl' statistics script.
  
===== logterse =====
+
All in-bound SMTP connections are handled by qpsmtpd.  In addition to the qplogsumm ''summary'' information described here, you can view the raw qpsmtpd logs as described in [[Mail_log_file_analysis]].
''logterse'' creates a one-line summary of each qpsmtpd transaction and writes it to the log
 
file.  In order to view ''only'' these one-line-per-message extracts from the qpsmtpd log:
 
* Select ''View log files'' in server-manager
 
* Specify '''qpsmtpd/current''' under ''Choose a log file to view''
 
* Specify '''`''' (a single back-tick) under ''Filter Pattern (optional)''
 
* Click ''Next''
 
* Sample results are shown below
 
** hopefully you will actually have ''some'' real email arriving at your server (not all ''dnsbl'' entries as shown here)
 
** results are ''<tab>'' delimited, so you can easily ''Copy'' and ''Paste Special / Text'' into Excel for further analysis
 
<nowiki>2008-11-08 06:32:46.354761500 26318 logging::logterse plugin: ` 89.223.216.72 apn-89-223-216-72.vodafone.hu apn-89-223-216-72.vodafone.hu <toshiter@donin.com> rhsbl 901 Not supporting null originator (DSN) msg denied before queued
 
2008-11-08 06:33:17.924158500 26331 logging::logterse plugin: ` 208.99.214.236 mx22.ecreditchoices7.com mx22.ecreditchoices7.com <moneydiet2@mx22.ecreditchoices7.com> dnsbl 903 http://www.spamhaus.org/SBL/sbl.lasso?query=SBL69049 msg denied before queued
 
2008-11-08 06:34:53.318459500 26358 logging::logterse plugin: ` 84.58.57.150 dslb-084-058-057-150.pools.arcor-ip.net rpemgmu.arcor-ip.net <sundered@ancientinc.com> dnsbl 903 http://www.spamhaus.org/query/bl?ip=84.58.57.150 msg denied before queued
 
2008-11-08 06:35:41.724563500 26375 logging::logterse plugin: ` 58.126.113.198 Unknown [58.126.113.198] <benny@surecom.com> rhsbl 901 Not supporting null originator (DSN) msg denied before queued
 
2008-11-08 06:37:31.730609500 26398 logging::logterse plugin: ` 87.103.146.91 pmsn.91.146.103.87.sable.dsl.krasnet.ru pmsn.91.146.103.87.sable.dsl.krasnet.ru <dwweem@wee.com> dnsbl 903 http://www.spamhaus.org/query/bl?ip=87.103.146.91 msg denied before queued
 
2008-11-08 06:37:41.211401500 26409 logging::logterse plugin: ` 87.103.146.91 pmsn.91.146.103.87.sable.dsl.krasnet.ru pmsn.91.146.103.87.sable.dsl.krasnet.ru <dwtrupsm@trups.com> dnsbl 903 http://www.spamhaus.org/query/bl?ip=87.103.146.91 msg denied before queued</nowiki>
 
  
====qplogsumm.pl====
+
===qplogsumm.pl===
 
qplogsumm.pl updates /var/log/qpsmtpd/state with per-plugin statistics for any qpsmtpd plugin that appears in a qpsmtpd logterse entry each time the qpsmtpd log is rotated.  
 
qplogsumm.pl updates /var/log/qpsmtpd/state with per-plugin statistics for any qpsmtpd plugin that appears in a qpsmtpd logterse entry each time the qpsmtpd log is rotated.  
  
Line 34: Line 16:
 
e-smith-viewlogfiles-1.8.0-4 (released Nov 28 2007) or later will allow you to 'View' /var/log/qpsmtpd/state from 'View log files' in the server-manager (earlier versions conceal all files named "state" - [[bugzilla:3416|Bug 3416]]).
 
e-smith-viewlogfiles-1.8.0-4 (released Nov 28 2007) or later will allow you to 'View' /var/log/qpsmtpd/state from 'View log files' in the server-manager (earlier versions conceal all files named "state" - [[bugzilla:3416|Bug 3416]]).
  
=====Enable qplogsumm=====
+
====Enable qplogsumm====
 
qplogsumm.pl is disabled by default in smeserver-qpsmtpd-1.2.1-52.el4.sme and later ([[bugzilla:3727|Bug 3727]]).  Enable it with
 
qplogsumm.pl is disabled by default in smeserver-qpsmtpd-1.2.1-52.el4.sme and later ([[bugzilla:3727|Bug 3727]]).  Enable it with
 
  config setprop qpsmtpd qplogsumm enabled
 
  config setprop qpsmtpd qplogsumm enabled
 
  signal-event email-update
 
  signal-event email-update
  
=====Force first log rotation=====
+
====Force first log rotation====
 
qplogsumm.pl only updates its statistics when the qpsmtpd log file is rotated.  This can take several days on a moderately busy server, and could take weeks or months on some servers.
 
qplogsumm.pl only updates its statistics when the qpsmtpd log file is rotated.  This can take several days on a moderately busy server, and could take weeks or months on some servers.
  
Line 45: Line 27:
 
  kill -ALRM `cat /var/service/qpsmtpd/log/supervise/pid`
 
  kill -ALRM `cat /var/service/qpsmtpd/log/supervise/pid`
  
=====Potential Problems=====
+
====Potential Problems====
======/var/log/qpsmtpd/state missing======
+
=====/var/log/qpsmtpd/state missing=====
 
qplogsumm.pl will completely lock all in-bound email if <tt>/var/log/qpsmtpd/state</tt> is missing when multilog attempts to rotate the qpsmtpd log file ([[bugzilla:3393|Bug 3393]]).  This will never happen under normal circumstances - only in the event of a disk error or if the administrator moves or deletes the existing file.  If this does happen, the problem can be resolved using
 
qplogsumm.pl will completely lock all in-bound email if <tt>/var/log/qpsmtpd/state</tt> is missing when multilog attempts to rotate the qpsmtpd log file ([[bugzilla:3393|Bug 3393]]).  This will never happen under normal circumstances - only in the event of a disk error or if the administrator moves or deletes the existing file.  If this does happen, the problem can be resolved using
 
   touch /var/log/qpsmtpd/state
 
   touch /var/log/qpsmtpd/state
 
   sv restart /var/log/qpsmtpd
 
   sv restart /var/log/qpsmtpd
  
======Unprocessed Log Files======
+
=====Unprocessed Log Files=====
 
If qpsmtpd is terminated abnormally (due to a power failure, for example), the log files may not be completely "processed".  If this happens, you will have files in <tt>/var/log/qpsmtpd</tt> with names like the one shown below, ending in '''.u''':<code> @4000000048ec03873b1a841c.u</code>
 
If qpsmtpd is terminated abnormally (due to a power failure, for example), the log files may not be completely "processed".  If this happens, you will have files in <tt>/var/log/qpsmtpd</tt> with names like the one shown below, ending in '''.u''':<code> @4000000048ec03873b1a841c.u</code>
  
 
The transactions in these '''.u''' log files will '''not''' be included in the summary information in <tt>/var/log/qpsmtpd/state</tt>
 
The transactions in these '''.u''' log files will '''not''' be included in the summary information in <tt>/var/log/qpsmtpd/state</tt>
  
==== qmail: Outgoing SMTP traffic ====
+
=== qmail: Outgoing SMTP traffic ===
Once a message has been accepted by ''qpsmtpd'' it is handed to ''qmail'' for delivery.
+
''qmail'' log file analysis and some statistics are described in [[Mail_log_file_analysis]]
* If the message is addressed to an email account hosted on your SME server, qmail delivers the file to the local mailbox.
+
 
* If the message is addressed to a remote email address, qmail either delivers the message directly to the recipient's mail server, or to the relay mail server value at ''server-manager::email::Address of internet provider's mail''
+
Note that since all spam filtering is done by qpsmtpd, ''qmail'' log files or analysis tools will contain spam filtering statistics.
  
''Mail log file analysis'' in the server-manager provides access to several reports regarding ''qmail''.
+
==Contribs & Addons==
===Contribs & Addons===
+
===Brian Read's spamfilter-stats-7.pl===
====Brian Read's spamfilter-stats-7.pl====
 
 
Brian Read's mailstats contrib analyzes your qpsmtpd log files and sends an email to the specified email address summarizing your SME server activity.
 
Brian Read's mailstats contrib analyzes your qpsmtpd log files and sends an email to the specified email address summarizing your SME server activity.
  
 
Full details can be found at '''[[mailstats]]'''
 
Full details can be found at '''[[mailstats]]'''
  
====Qmail_Statistics_(AWStats)====
+
===Qmail_Statistics_(AWStats)===
 
Michael Weinberger has assembled a script that allows you to easily install awstats and configure it to provide email delivery statistics.
 
Michael Weinberger has assembled a script that allows you to easily install awstats and configure it to provide email delivery statistics.
  
 
Full details can be found at '''[[Qmail_Statistics_(AWStats)]]'''
 
Full details can be found at '''[[Qmail_Statistics_(AWStats)]]'''
  
====qplogtail====
+
===qplogtail===
 
qplogtail is a script intended to help monitor /var/log/qpsmtpd/current and extract a concise but meaningful display of what the server is up to.
 
qplogtail is a script intended to help monitor /var/log/qpsmtpd/current and extract a concise but meaningful display of what the server is up to.
  
Line 122: Line 103:
 
Direct comments or questions to [[Bugzilla:3418]]
 
Direct comments or questions to [[Bugzilla:3418]]
  
====qploggrep====
+
===qploggrep===
 
<b>qploggrep</b> allows you to search your existing qpsmtpd logs as though they had been generated by <b>qplogtail</b>, then display matching results.
 
<b>qploggrep</b> allows you to search your existing qpsmtpd logs as though they had been generated by <b>qplogtail</b>, then display matching results.
  
Line 148: Line 129:
 
* ''qploggrep'' uses a case-insensitive search, so <tt>qploggrep abc</tt> will locate lines containing ''abc'', ''ABC'', ''aBc'', etc.
 
* ''qploggrep'' uses a case-insensitive search, so <tt>qploggrep abc</tt> will locate lines containing ''abc'', ''ABC'', ''aBc'', etc.
  
====[[Qpsmtpd_connection_time]]====
+
===[[Qpsmtpd_connection_time]]===
 
See [[qpsmtpd_connection_time]]
 
See [[qpsmtpd_connection_time]]
 
----
 
----
 
[[Category:Howto]]
 
[[Category:Howto]]
 +
[[Category:Administration]]
 +
[[Category:Mail]]

Revision as of 17:14, 8 November 2008

Various options for monitoring your mail server performance

Built-In Email Reports

Some email statistics can be seen from server-manager under "Administration", "Mail log file analysis"

qpsmtpd: Incoming SMTP traffic

SME 7.2 and later include the 'logterse' plugin to qpsmtpd as well as the 'qplogsumm.pl' statistics script.

All in-bound SMTP connections are handled by qpsmtpd. In addition to the qplogsumm summary information described here, you can view the raw qpsmtpd logs as described in Mail_log_file_analysis.

qplogsumm.pl

qplogsumm.pl updates /var/log/qpsmtpd/state with per-plugin statistics for any qpsmtpd plugin that appears in a qpsmtpd logterse entry each time the qpsmtpd log is rotated.

Sample output here

e-smith-viewlogfiles-1.8.0-4 (released Nov 28 2007) or later will allow you to 'View' /var/log/qpsmtpd/state from 'View log files' in the server-manager (earlier versions conceal all files named "state" - Bug 3416).

Enable qplogsumm

qplogsumm.pl is disabled by default in smeserver-qpsmtpd-1.2.1-52.el4.sme and later (Bug 3727). Enable it with

config setprop qpsmtpd qplogsumm enabled
signal-event email-update

Force first log rotation

qplogsumm.pl only updates its statistics when the qpsmtpd log file is rotated. This can take several days on a moderately busy server, and could take weeks or months on some servers.

You can force a rotation of the qpsmtpd log files in order to generate initial data in /var/log/qpsmtpd/state using

kill -ALRM `cat /var/service/qpsmtpd/log/supervise/pid`

Potential Problems

/var/log/qpsmtpd/state missing

qplogsumm.pl will completely lock all in-bound email if /var/log/qpsmtpd/state is missing when multilog attempts to rotate the qpsmtpd log file (Bug 3393). This will never happen under normal circumstances - only in the event of a disk error or if the administrator moves or deletes the existing file. If this does happen, the problem can be resolved using

 touch /var/log/qpsmtpd/state
 sv restart /var/log/qpsmtpd
Unprocessed Log Files

If qpsmtpd is terminated abnormally (due to a power failure, for example), the log files may not be completely "processed". If this happens, you will have files in /var/log/qpsmtpd with names like the one shown below, ending in .u: @4000000048ec03873b1a841c.u

The transactions in these .u log files will not be included in the summary information in /var/log/qpsmtpd/state

qmail: Outgoing SMTP traffic

qmail log file analysis and some statistics are described in Mail_log_file_analysis

Note that since all spam filtering is done by qpsmtpd, qmail log files or analysis tools will contain spam filtering statistics.

Contribs & Addons

Brian Read's spamfilter-stats-7.pl

Brian Read's mailstats contrib analyzes your qpsmtpd log files and sends an email to the specified email address summarizing your SME server activity.

Full details can be found at mailstats

Qmail_Statistics_(AWStats)

Michael Weinberger has assembled a script that allows you to easily install awstats and configure it to provide email delivery statistics.

Full details can be found at Qmail_Statistics_(AWStats)

qplogtail

qplogtail is a script intended to help monitor /var/log/qpsmtpd/current and extract a concise but meaningful display of what the server is up to.

qplogtail extracts 6 kinds of information:

  1. Normal connections:
    28545 Accepted connection 4/30 from 86.139.2.73 ...
  2. Errors in violation of Instances:
    5146 Too many connections: 40 >= 40. Waiting one second.
  3. Errors in violation of InstancesPerIP:
    5320 hosts_allow plugin: Too many connections from 212.100.229.201: 6 > 5Denying connection.
  4. Messages blocked by any qpsmtpd plugin:
    15751 logging::logterse plugin: ` 82.210.181.241 241-pra-6.acn.waw.pl 241-pra-6.acn.waw.pl <Glasteinzhza@ask-it-here.com> dnsbl 903 http://www.spamhaus.org/query/bl?ip=82.210.181.241 msg denied before queued
  5. Messages queued for delivery:
    15587 logging::logterse plugin: ` 128.220.32.40 miami.deuvis.com miami.deuvis.com <aapple@deuvis.com> <c.wolf@ncxr.org> queued <200709270344.l8R3iq0b010299@deuvis.com> No, hits=-2.6 required=5.0_
  6. Connection time values from the connection_time plugin (if present)
    @4000000048641d5c0951f6a4 15110 connection_time plugin: Connection time from 209.74.246.66: 1.566 sec.

Each normal smtp transaction will generate two lines of output containing:

msgid   remote_ip   x/40
msgid   remote_ip   dispostion   details

If you have the connection_time plugin installed, you will also get:

msgid   remote_ip   timeconnected

Sample output:

# qplogtail
14868   209.74.246.66   0/40
14868   209.74.246.66   check_basicheaders      msg denied before queued
14868   209.74.246.66   1.622 sec.
14879   200.127.59.114  0/40
14879   200.127.59.114  dnsbl   msg denied before queued
14879   200.127.59.114  2.874 sec.
14890   69.147.64.214   0/40
14890   69.147.64.214   queued  No, hits=-2.6 required=5.0_
14890   69.147.64.214   7.433 sec.


To install:

cd /usr/local/bin
wget -O qplogtail http://bugs.contribs.org/attachment.cgi?id=2035
chmod 755 qplogtail

To run:

qplogtail


Direct comments or questions to Bugzilla:3418

qploggrep

qploggrep allows you to search your existing qpsmtpd logs as though they had been generated by qplogtail, then display matching results.

To install:

cd /usr/local/bin
wget -O qploggrep http://bugs.contribs.org/attachment.cgi?id=2034
chmod 755 qploggrep

To Run:

  • Search all existing qpsmtpd logs for email to or from user@domain.tld:
qploggrep user@domain.tld
  • Search for email to or from user@domain.tld that was denied by spamassassin:
qploggrep spamassassin | grep user@domain.tld
  • Display all qpsmtpd transactions denied due to dnsbl:
qploggrep dnsbl
  • Display the total connection time for all connections, sorted by connection time (assumes that you have installed and enabled the connection_time plugin):
qploggrep connection_time | sort -k 3 -n
  • Display all info from /var/log/qpsmtpd/* (note the space and dot)
qploggrep .
  • Show all lines recording "connection x of y", sorted by the number of concurrent connections
qploggrep "/`config getprop smtpd Instances` " | sort -k4

Program Notes:

  • qploggrep cannot locate information that is not there. For example, since the dnsbl plugin drops the incoming connection before the remote server specifies the addressee, you cannot find any addressee information for messages blocked by dnsbl.
  • qploggrep uses a case-insensitive search, so qploggrep abc will locate lines containing abc, ABC, aBc, etc.

Qpsmtpd_connection_time

See qpsmtpd_connection_time