Difference between revisions of "Talk:Osticket"
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What is the preferred path for php web apps? /opt with custom html templates, or in ibays? | What is the preferred path for php web apps? /opt with custom html templates, or in ibays? | ||
| − | # 2008-02-04 jlewis | + | # 2008-02-04 jlewis |
| − | # installing osticket | + | # installing osticket |
| − | # create ibay "support"; creates group called "support" | + | # create ibay "support"; creates group called "support" |
| − | # follow instructions based on http://wiki.contribs.org/Osticket | + | # follow instructions based on http://wiki.contribs.org/Osticket |
| − | wget http://www.osticket.com/download/osticket_1.6.rc3.tar.gz | + | wget http://www.osticket.com/download/osticket_1.6.rc3.tar.gz |
| − | tar zxvf osticket_1.6.rc3.tar.gz | + | tar zxvf osticket_1.6.rc3.tar.gz |
| − | cp -R osticket_1.6.rc3/* /home/e-smith/files/ibays/support/html/. | + | cp -R osticket_1.6.rc3/* /home/e-smith/files/ibays/support/html/. |
| − | cd /home/e-smith/files/ibays/support/html/upload | + | cd /home/e-smith/files/ibays/support/html/upload |
| − | mv * ../. | + | mv * ../. |
| − | cd .. | + | cd .. |
| − | signal-event ibay-modify support | + | signal-event ibay-modify support |
| − | chmod 775 ostconfig.php | + | chmod 775 ostconfig.php |
| − | mysql -e "create database osticket" | + | mysql -e "create database osticket" |
| − | mysql -e "grant all privileges on osticket.* to osticket@localhost identified by 'osticket1'" | + | mysql -e "grant all privileges on osticket.* to osticket@localhost identified by 'osticket1'" |
| − | mysql -e "flush privileges" | + | mysql -e "flush privileges" |
| − | rm index.html | + | rm index.html |
| − | mkdir attachments | + | mkdir attachments |
| − | chown www attachments | + | chown www attachments |
| − | # attempt to get email to support to work with osticket | + | # attempt to get email to support to work with osticket |
| − | pico /var/qmail/aliases/.qmail-support | + | pico /var/qmail/aliases/.qmail-support |
| − | + | # |/home/e-smith/files/ibays/support/html/api/pipe.php | |
| − | # need to do | + | # need to do |
| − | + | # customize webpages | |
| − | + | # get email pipe functionality to work | |
| − | + | # fall back on pop3 email testing | |
Revision as of 04:42, 7 February 2008
I've installed OSTicket 1.6rc3 in an ibay, rather than follow this howto's instructions on installing in /opt. My steps are below. It works fine, except I can't get email piping to work. Has anyone else managed to get piping to work? Does it matter if it is in an ibay or not?
What is the preferred path for php web apps? /opt with custom html templates, or in ibays?
# 2008-02-04 jlewis # installing osticket # create ibay "support"; creates group called "support" # follow instructions based on http://wiki.contribs.org/Osticket wget http://www.osticket.com/download/osticket_1.6.rc3.tar.gz tar zxvf osticket_1.6.rc3.tar.gz cp -R osticket_1.6.rc3/* /home/e-smith/files/ibays/support/html/. cd /home/e-smith/files/ibays/support/html/upload mv * ../. cd .. signal-event ibay-modify support chmod 775 ostconfig.php mysql -e "create database osticket" mysql -e "grant all privileges on osticket.* to osticket@localhost identified by 'osticket1'" mysql -e "flush privileges" rm index.html mkdir attachments chown www attachments # attempt to get email to support to work with osticket pico /var/qmail/aliases/.qmail-support # |/home/e-smith/files/ibays/support/html/api/pipe.php # need to do # customize webpages # get email pipe functionality to work # fall back on pop3 email testing
