Difference between revisions of "Clamav:freshclam update"

From SME Server
Jump to navigationJump to search
m (headings amended)
 
(29 intermediate revisions by 5 users not shown)
Line 1: Line 1:
−
Sometime you can have errors of clamav which ask to download some files as below, The admin account can receive a lot of emails on its mailbox, when clamav try to update its database, several by days.
+
==Method 1 - Freshclam update==
 +
 
 +
=== '''Problem''' ===
 +
On occasion there can be errors with clamav which can relate to the download of update files as shown below. In some instances, the admin account can be flooded by emails when clamav tries to update its database, this can occur several times a day.
  
 
  freshclam: Update failed
 
  freshclam: Update failed
Line 11: Line 14:
 
  2013-03-02 22:58:52.561968500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.
 
  2013-03-02 22:58:52.561968500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.
  
−
{{Tip box|This is a workaround to have a new database without complaints of clamav. use a root terminal to perform these commands.}}
+
=== '''Solution''' ===
 +
{{Tip box|msg= As a result of [[bugzilla:8107]] and [[bugzilla:8108]] a script to  refresh clamav is now included in your SME Server}}
 +
 
 +
To run this script and refresh clamav, open a terminal (logged as root) and issue the following command:
 +
/usr/bin/refreshclam
 +
then press "enter" .  The script will take a few minutes to complete. All steps will be displayed, ending up with the following WARNING : "Clamd was NOT notified : Can't connect to clamd through /var/clamav/clamd.socket connect(): No such file or directory.  This warning can be ignored, it is expected as a number of processes were stopped during execution of the script.
 +
 
 +
'''All other scripts below are deprecated. They are here for documentation purposes only.'''
 +
 
 +
== Method 2 - Deprecated ==
 +
{{Note box|This method is deprecated.
 +
Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update}}
 +
 
 +
See http://bugs.contribs.org/show_bug.cgi?id=7406#c32 for the source of this script, thanks chris.
 +
 
 +
Also check http://bugs.contribs.org/show_bug.cgi?id=8107 and http://bugs.contribs.org/show_bug.cgi?id=8108
 +
 
 +
nano /usr/bin/refreshclam
 +
paste this content.
 +
#!/bin/bash 
 +
echo ----------------------
 +
echo Stop qpsmtpd/sqpsmtpd:
 +
echo ----------------------
 +
/usr/local/bin/svc -d /service/qpsmtpd/
 +
/usr/local/bin/svc -d /service/sqpsmtpd/
 +
echo ---------------------
 +
echo Stop freshclam/clamd:
 +
echo ---------------------
 +
/usr/local/bin/svc -d /service/freshclam/
 +
/usr/local/bin/svc -d /service/clamd/
 +
echo ------------------------
 +
echo Delete all clamav files:
 +
echo ------------------------
 +
rm -f /var/clamav/*
 +
echo ----------------------
 +
echo Update clamAV database
 +
echo ----------------------
 +
echo
 +
freshclam -v
 +
echo -----------------------
 +
echo Restart freshclam/clamd
 +
echo -----------------------
 +
/usr/local/bin/svc -u /service/freshclam/
 +
/usr/local/bin/svc -u /service/clamd/
 +
echo ------------------------
 +
echo Restart qpsmtpd/sqpsmtpd
 +
echo ------------------------
 +
/usr/local/bin/svc -u /service/qpsmtpd/
 +
/usr/local/bin/svc -u /service/sqpsmtpd/
 +
echo --------------
 +
echo Check services
 +
echo --------------
 +
echo
 +
service clamd status
 +
service freshclam status
 +
service qpsmtpd status
 +
service sqpsmtpd status
 +
echo
 +
echo ----------
 +
echo check logs
 +
echo ----------
 +
echo
 +
tail -25 /var/log/freshclam/current | tai64nlocal
 +
echo
 +
echo -----------------
 +
echo check directories
 +
echo -----------------
 +
echo
 +
ls -lah /var/clamav/
 +
echo
 +
echo -----------------------------------------------------------------------------
 +
echo To check freshclam, start a new instance of the supervised freshclam service:
 +
echo -----------------------------------------------------------------------------
 +
echo
 +
sv t /service/freshclam
 +
tail -5 /var/log/freshclam/current | tai64nlocal
 +
 
 +
save by ctrl+x
 +
chmod +x /usr/bin/refreshclam
 +
to launch the script
 +
refreshclam
 +
 
 +
== Method 3 - Deprecated ==
 +
{{Note box|This method is deprecated.
 +
Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update}}
 +
 
 +
{{Tip box|This is a workaround to create a new database solving the error condition of clamav. Use a root terminal to perform these commands.}}
  
 
Shutdown clam so clamd.socket file is removed
 
Shutdown clam so clamd.socket file is removed
Line 19: Line 108:
 
  cd /var/clamav
 
  cd /var/clamav
  
−
Remove ALL files from folder to provide clean slate for update process
+
which showes just 5 files in the /var/clamav folder:
 +
 
 +
ls -la /var/clamav
 +
-rw-r--r--  1 clamav clamav    60125 Feb 17 12:11 bytecode.cvd
 +
srw-rw-rw-  1 clamav clamav        0 Feb 24 14:27 clamd.socket
 +
-rw-r--r--  1 clamav clamav 52101120 Feb 24 11:46 daily.cld
 +
-rw-r--r--  1 clamav clamav 30750647 Oct 11  2011 main.cvd
 +
-rw-------  1 clamav clamav      104 Feb 24 14:46 mirrors.dat
 +
 
 +
{{Warning box|if you have limited bandwidth or on a slow connection '''then don't delete''' main.cvd}}
 +
 
 +
Remove ALL files from folder to provide a clean slate for update process
 
  rm -f /var/clamav/* (you could skip the -f & confirm every file delete for safety)
 
  rm -f /var/clamav/* (you could skip the -f & confirm every file delete for safety)
  
Line 27: Line 127:
 
  clamav-0.97.6-1.el5.rf
 
  clamav-0.97.6-1.el5.rf
  
−
Update clamav to latest version if required '''it will Not downloading clamav-db'''
+
Update clamav to latest version if required '''it will Not download clamav-db'''
 
  yum update clamav
 
  yum update clamav
  
Line 34: Line 134:
  
 
Update signatures
 
Update signatures
−
  freshclam -v (--no-dns can be used if just -v fails tho I haven't struck this issue)
+
  freshclam -v (--no-dns can be used if just -v fails)
  
 
Check output from freshclam to make sure update completes sucessfully.
 
Check output from freshclam to make sure update completes sucessfully.
Line 51: Line 151:
 
  bytecode.cvd version from DNS: 214
 
  bytecode.cvd version from DNS: 214
 
  bytecode.cvd is up to date (version: 214, sigs: 41, f-level: 63, builder: neo)
 
  bytecode.cvd is up to date (version: 214, sigs: 41, f-level: 63, builder: neo)
 +
 +
Finally & to be absolutely sure signal-event post-update; signal-event reboot, then go through the logs post reboot to make sure everything started correctly.  This is not necessary for this procedure but doesn't hurt.
 +
 +
== Method 4 - Deprecated==
 +
{{Note box|This method is deprecated.
 +
Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update}}
 +
 +
This is another method that you can find in [[bugzilla:7406]]
 +
 +
===The symptom===
 +
Freshclam update failed
 +
2013-02-25 08:53:52.875633500 ClamAV update process started at Mon Feb 25 08:53:52 2013
 +
2013-02-25 08:53:52.876036500 main.cvd is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven)
 +
2013-02-25 08:53:53.880007500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
 +
2013-02-25 08:53:53.880742500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
 +
2013-02-25 08:53:53.881457500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
 +
2013-02-25 08:53:53.882180500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
 +
2013-02-25 08:53:53.882920500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
 +
2013-02-25 08:53:53.883667500 ERROR: getpatch: Can't download daily-16682.cdiff from database.clamav.net
 +
2013-02-25 08:53:53.914071500 WARNING: Incremental update failed, trying to download daily.cvd
 +
2013-02-25 08:53:53.914962500 ERROR: Can't download daily.cvd from database.clamav.net
 +
2013-02-25 08:53:53.915120500 Giving up on database.clamav.net...
 +
2013-02-25 08:53:53.915137500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.
 +
===The howTO===
 +
*Stop qpsmtpd/sqpsmtpd:
 +
/usr/local/bin/svc -d /service/qpsmtpd/
 +
/usr/local/bin/svc -d /service/sqpsmtpd/
 +
 +
*Stop clamAV:
 +
/usr/local/bin/svc -d /service/freshclam/
 +
/usr/local/bin/svc -d /service/clamd/
 +
 +
*Delete all:
 +
cd /var/clamav
 +
rm -f /var/clamav/*
 +
 +
*Update clamAV database
 +
freshclam -v
 
   
 
   
−
which showed as just 5 files in the /var/clamav folder:
+
*Restart qpsmtpd/sqpsmtpd & clamAV:
 +
/usr/local/bin/svc -u /service/freshclam/
 +
/usr/local/bin/svc -u /service/clamd/
 +
/usr/local/bin/svc -u /service/qpsmtpd/
 +
/usr/local/bin/svc -u /service/sqpsmtpd/
 +
 
 +
===Verify services ===
 +
 
 +
*Check services
 +
service clamd status
 +
service freshclam status
 +
service qpsmtpd status
 +
service sqpsmtpd status
 +
 
 +
*Check logs
 +
tail -25 /var/log/freshclam/current | tai64nlocal
 +
 
 +
*Check directories
 +
ls -lah /var/clamav/
 +
 
 +
 
 +
*To check freshclam when services are running, start a new instance of the supervised freshclam service:
 +
sv t /service/freshclam
 +
tail -5 /var/log/freshclam/current | tai64nlocal
 +
 
 +
== Method 5 - Deprecated==
 +
{{Note box|This method is deprecated.
 +
Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update}}
 +
 
 +
===a script to launch===
  
−
  ls -la /var/clamav
+
  nano /root/clamav-update
−
-rw-r--r--  1 clamav clamav    60125 Feb 17 12:11 bytecode.cvd
 
−
srw-rw-rw-  1 clamav clamav        0 Feb 24 14:27 clamd.socket
 
−
-rw-r--r--  1 clamav clamav 52101120 Feb 24 11:46 daily.cld
 
−
-rw-r--r--  1 clamav clamav 30750647 Oct 11  2011 main.cvd
 
−
-rw-------  1 clamav clamav      104 Feb 24 14:46 mirrors.dat
 
  
−
{{Warning box|if you are bandwidth poor or on slow connection then don't delete main.cvd}}
+
past this content
 +
#!/bin/bash
 +
 +
service clamd stop
 +
rm -f /var/clamav/mirrors.dat
 +
rm -f /var/clamav/daily.cld
 +
freshclam -v
 +
service clamd start
  
−
For completeness & to be absolutely sure signal-event post-update; signal-event reboot, then go through the logs post reboot to make sure everything started correctly.  This is not necessary for this procedure but doesn't hurt.
+
save it by ctrl+x
  
−
[[Category:Howto]]
+
chmod +x /root/clamav-update
 +
If you want to launch it
 +
/root/clamav-update
 +
 +
[[Category:Howto]]

Latest revision as of 15:53, 10 January 2018

Method 1 - Freshclam update

Problem

On occasion there can be errors with clamav which can relate to the download of update files as shown below. In some instances, the admin account can be flooded by emails when clamav tries to update its database, this can occur several times a day. 

freshclam: Update failed

2013-03-02 22:57:11.757539500 ClamAV update process started at Sat Mar  2 22:57:11 2013
2013-03-02 22:57:31.922779500 WARNING: Can't query current.cvd.clamav.net
2013-03-02 22:57:31.922783500 WARNING: Invalid DNS reply. Falling back to HTTP mode.
2013-03-02 22:57:31.923493500 Reading CVD header (main.cvd): ERROR: Can't get information about database.clamav.net: Temporary failure in name resolution
2013-03-02 22:58:52.561344500 WARNING: Can't read main.cvd header from database.clamav.net (IP: )
2013-03-02 22:58:52.561855500 Giving up on database.clamav.net...
2013-03-02 22:58:52.561968500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.

Solution

Information.png Tip:
As a result of bugzilla:8107 and bugzilla:8108 a script to refresh clamav is now included in your SME Server


To run this script and refresh clamav, open a terminal (logged as root) and issue the following command: 

/usr/bin/refreshclam

then press "enter" . The script will take a few minutes to complete. All steps will be displayed, ending up with the following WARNING : "Clamd was NOT notified : Can't connect to clamd through /var/clamav/clamd.socket connect(): No such file or directory. This warning can be ignored, it is expected as a number of processes were stopped during execution of the script.

All other scripts below are deprecated. They are here for documentation purposes only.

Method 2 - Deprecated

Important.png Note:
This method is deprecated.

Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update


See http://bugs.contribs.org/show_bug.cgi?id=7406#c32 for the source of this script, thanks chris.

Also check http://bugs.contribs.org/show_bug.cgi?id=8107 and http://bugs.contribs.org/show_bug.cgi?id=8108 

nano /usr/bin/refreshclam

paste this content. 

#!/bin/bash  
echo ----------------------
echo Stop qpsmtpd/sqpsmtpd:
echo ----------------------
/usr/local/bin/svc -d /service/qpsmtpd/ 
/usr/local/bin/svc -d /service/sqpsmtpd/
echo ---------------------
echo Stop freshclam/clamd:
echo ---------------------
/usr/local/bin/svc -d /service/freshclam/ 
/usr/local/bin/svc -d /service/clamd/ 
echo ------------------------
echo Delete all clamav files:
echo ------------------------
rm -f /var/clamav/*
echo ----------------------
echo Update clamAV database
echo ----------------------
echo
freshclam -v
echo -----------------------
echo Restart freshclam/clamd
echo -----------------------
/usr/local/bin/svc -u /service/freshclam/ 
/usr/local/bin/svc -u /service/clamd/ 
echo ------------------------
echo Restart qpsmtpd/sqpsmtpd
echo ------------------------
/usr/local/bin/svc -u /service/qpsmtpd/ 
/usr/local/bin/svc -u /service/sqpsmtpd/ 
echo --------------
echo Check services
echo --------------
echo
service clamd status
service freshclam status
service qpsmtpd status
service sqpsmtpd status
echo
echo ----------
echo check logs
echo ----------
echo
tail -25 /var/log/freshclam/current | tai64nlocal 
echo
echo -----------------
echo check directories
echo -----------------
echo
ls -lah /var/clamav/
echo
echo -----------------------------------------------------------------------------
echo To check freshclam, start a new instance of the supervised freshclam service:
echo -----------------------------------------------------------------------------
echo
sv t /service/freshclam
tail -5 /var/log/freshclam/current | tai64nlocal

save by ctrl+x 

chmod +x /usr/bin/refreshclam

to launch the script 

refreshclam

Method 3 - Deprecated

Important.png Note:
This method is deprecated.

Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update



Information.png Tip:
This is a workaround to create a new database solving the error condition of clamav. Use a root terminal to perform these commands.


Shutdown clam so clamd.socket file is removed 

service clamd stop

Navigate to clamav folder 

cd /var/clamav

which showes just 5 files in the /var/clamav folder: 

ls -la /var/clamav
-rw-r--r--  1 clamav clamav    60125 Feb 17 12:11 bytecode.cvd
srw-rw-rw-  1 clamav clamav        0 Feb 24 14:27 clamd.socket
-rw-r--r--  1 clamav clamav 52101120 Feb 24 11:46 daily.cld
-rw-r--r--  1 clamav clamav 30750647 Oct 11  2011 main.cvd
-rw-------  1 clamav clamav      104 Feb 24 14:46 mirrors.dat


Warning.png Warning:
if you have limited bandwidth or on a slow connection then don't delete main.cvd


Remove ALL files from folder to provide a clean slate for update process 

rm -f /var/clamav/* (you could skip the -f & confirm every file delete for safety)

Current Clamav version is clamav-0.97.6 

rpm -q clamav

clamav-0.97.6-1.el5.rf

Update clamav to latest version if required it will Not download clamav-db 

yum update clamav

Restart clamd 

service clamd start

Update signatures 

freshclam -v (--no-dns can be used if just -v fails)

Check output from freshclam to make sure update completes sucessfully. 

Current working dir is /var/clamav
Max retries == 6
ClamAV update process started at Sun Feb 24 15:14:02 2013
Using IPv6 aware code
Querying current.cvd.clamav.net
TTL: 900
Software version from DNS: 0.97.6
main.cvd version from DNS: 54
main.cvd is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven)
daily.cvd version from DNS: 16731
daily.cld is up to date (version: 16731, sigs: 829102, f-level: 63, builder: guitar)
bytecode.cvd version from DNS: 214
bytecode.cvd is up to date (version: 214, sigs: 41, f-level: 63, builder: neo)

Finally & to be absolutely sure signal-event post-update; signal-event reboot, then go through the logs post reboot to make sure everything started correctly. This is not necessary for this procedure but doesn't hurt.

Method 4 - Deprecated

Important.png Note:
This method is deprecated.

Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update


This is another method that you can find in bugzilla:7406

The symptom

Freshclam update failed
2013-02-25 08:53:52.875633500 ClamAV update process started at Mon Feb 25 08:53:52 2013
2013-02-25 08:53:52.876036500 main.cvd is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven)
2013-02-25 08:53:53.880007500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
2013-02-25 08:53:53.880742500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
2013-02-25 08:53:53.881457500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
2013-02-25 08:53:53.882180500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
2013-02-25 08:53:53.882920500 WARNING: getpatch: Can't download daily-16682.cdiff from database.clamav.net
2013-02-25 08:53:53.883667500 ERROR: getpatch: Can't download daily-16682.cdiff from database.clamav.net
2013-02-25 08:53:53.914071500 WARNING: Incremental update failed, trying to download daily.cvd
2013-02-25 08:53:53.914962500 ERROR: Can't download daily.cvd from database.clamav.net
2013-02-25 08:53:53.915120500 Giving up on database.clamav.net...
2013-02-25 08:53:53.915137500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working. Check http://www.clamav.net/support/mirror-problem for possible reasons.

The howTO

  • Stop qpsmtpd/sqpsmtpd:
/usr/local/bin/svc -d /service/qpsmtpd/ 
/usr/local/bin/svc -d /service/sqpsmtpd/
  • Stop clamAV:
/usr/local/bin/svc -d /service/freshclam/ 
/usr/local/bin/svc -d /service/clamd/
  • Delete all:
cd /var/clamav
rm -f /var/clamav/*
  • Update clamAV database
freshclam -v
  • Restart qpsmtpd/sqpsmtpd & clamAV:
/usr/local/bin/svc -u /service/freshclam/ 
/usr/local/bin/svc -u /service/clamd/ 
/usr/local/bin/svc -u /service/qpsmtpd/ 
/usr/local/bin/svc -u /service/sqpsmtpd/

Verify services

  • Check services
service clamd status
service freshclam status
service qpsmtpd status
service sqpsmtpd status
  • Check logs
tail -25 /var/log/freshclam/current | tai64nlocal
  • Check directories
ls -lah /var/clamav/


  • To check freshclam when services are running, start a new instance of the supervised freshclam service:
sv t /service/freshclam
tail -5 /var/log/freshclam/current | tai64nlocal

Method 5 - Deprecated

Important.png Note:
This method is deprecated.

Please use the Freshclam update default script ie refreshclam - see Freshclam update - https://wiki.contribs.org/Clamav:freshclam_update#Freshclam_update


a script to launch

nano /root/clamav-update

past this content 

#!/bin/bash

service clamd stop
rm -f /var/clamav/mirrors.dat
rm -f /var/clamav/daily.cld
freshclam -v
service clamd start

save it by ctrl+x 

chmod +x /root/clamav-update

If you want to launch it 

/root/clamav-update
Retrieved from "https://wiki.koozali.org/index.php?title=Clamav:freshclam_update&oldid=34359"