Changes

===Chapter 3. Your Internet Service Provider (ISP)===

===Your Internet Service Provider (ISP)===

Your Internet Service Provider or ISP is your connection to the Internet - it routes Internet data packets to and from your server. It also provides other essential services. This section of the user's guide reviews what ISPs offer and what the implications are in choosing among the various options available to you. While your ISP can also assist you in selecting and arranging the right Internet services for your organization, it's important to know the general range of services available, since not all ISPs offer all services.

Your Internet Service Provider or ISP is your connection to the Internet - it routes Internet data packets to and from your server. It also provides other essential services. This section of the user's guide reviews what ISPs offer and what the implications are in choosing among the various options available to you. While your ISP can also assist you in selecting and arranging the right Internet services for your organization, it's important to know the general range of services available, since not all ISPs offer all services.

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====3.1. Dedicated versus dialup connectivity====

====Dedicated versus dialup connectivity====

Connectivity, also referred to as Internet access type, refers to the physical connection between your site and your ISP. How you connect to your ISP affects the speed of your Internet connection, which, in turn, impacts such things as how quickly your web site is displayed to visitors.

Connectivity, also referred to as Internet access type, refers to the physical connection between your site and your ISP. How you connect to your ISP affects the speed of your Internet connection, which, in turn, impacts such things as how quickly your web site is displayed to visitors.

If you have dialup connectivity, your server is not permanently connected to the Internet. Rather, it connects to your ISP over a phone line using a modem or ISDN adapter . Because your connection to the Internet is not permanent, some of the services on your server cannot be provided to the outside world. For example, having your server host your external company web site would create a problem because whenever your server was not connected to the Internet, the web site would not be available. (However, it could certainly host an intranet web site because the local network would always be connected.)

If you have dialup connectivity, your server is not permanently connected to the Internet. Rather, it connects to your ISP over a phone line using a modem or ISDN adapter . Because your connection to the Internet is not permanent, some of the services on your server cannot be provided to the outside world. For example, having your server host your external company web site would create a problem because whenever your server was not connected to the Internet, the web site would not be available. (However, it could certainly host an intranet web site because the local network would always be connected.)

====3.2. The IP address====

====The IP address====

An IP address is an identifying number assigned to all devices connected to the Internet, and is used in routing information from one device to another. Like your phone number, your IP address enables other people to reach you. In our standard configuration, your ISP only needs to allocate one IP address for your network. It is assigned to your server, which will accept all the Internet data packets intended for your network and distribute them to the appropriate computer - much like an office receptionist is able to accept incoming calls and direct them to the appropriate extension.

An IP address is an identifying number assigned to all devices connected to the Internet, and is used in routing information from one device to another. Like your phone number, your IP address enables other people to reach you. In our standard configuration, your ISP only needs to allocate one IP address for your network. It is assigned to your server, which will accept all the Internet data packets intended for your network and distribute them to the appropriate computer - much like an office receptionist is able to accept incoming calls and direct them to the appropriate extension.

=====3.2.1. Static versus dynamic IP addressing=====

=====Static versus dynamic IP addressing=====

A static IP address never changes. It is permanently assigned to your server by your ISP.

A static IP address never changes. It is permanently assigned to your server by your ISP.

If your IP address is dynamically assigned and you have a dedicated connection to your ISP (for example, with a typical cablemodem), you may find it helpful to use a dynamic DNS service . We strongly recommend you review Appendix B: Dynamic DNS services for more information about this worthwhile option.

If your IP address is dynamically assigned and you have a dedicated connection to your ISP (for example, with a typical cablemodem), you may find it helpful to use a dynamic DNS service . We strongly recommend you review Appendix B: Dynamic DNS services for more information about this worthwhile option.

=====3.2.2. Routable versus non-routable IP addresses=====

=====Routable versus non-routable IP addresses=====

If an IP address is analogous to your phone number, then a routable IP address is the equivalent of a full telephone number complete with country code and area code such as +1-613-555-1234. Using the same analogy, a non-routable address is the equivalent of an office extension. If your server is assigned a non-routable address, it cannot directly receive incoming Internet connections, which limits the services that it can provide to your site.

If an IP address is analogous to your phone number, then a routable IP address is the equivalent of a full telephone number complete with country code and area code such as +1-613-555-1234. Using the same analogy, a non-routable address is the equivalent of an office extension. If your server is assigned a non-routable address, it cannot directly receive incoming Internet connections, which limits the services that it can provide to your site.

====3.3. Arranging connectivity with your ISP====

====Arranging connectivity with your ISP====

If you are going to be using your server in "server and gateway" mode, you will need to arrange for a connection to the Internet. Your ISP will help you connect your site and provide you with services that enable you to take advantage of the Internet (e.g. e-mail delivery). To some extent, the type of connection used determines the services needed. Therefore, we guide you first through arranging connectivity and then direct you to the appropriate list of services for each type of connection. The terms used in the following sections are defined at the end of this chapter.

If you are going to be using your server in "server and gateway" mode, you will need to arrange for a connection to the Internet. Your ISP will help you connect your site and provide you with services that enable you to take advantage of the Internet (e.g. e-mail delivery). To some extent, the type of connection used determines the services needed. Therefore, we guide you first through arranging connectivity and then direct you to the appropriate list of services for each type of connection. The terms used in the following sections are defined at the end of this chapter.

To connect your site to the Internet, you not only need to arrange your physical connection (modem, ISDN, DSL, cable modem, etc.), but you also need to ensure that your server can locate the appropriate devices at your ISP's site. Your ISP will give you this information (e.g. IP addresses for their devices) which must eventually be entered into your server console (a straightforward process covered in a later chapter). Many ISPs use a DHCP server which can directly configure your server with some or all of these parameters.

To connect your site to the Internet, you not only need to arrange your physical connection (modem, ISDN, DSL, cable modem, etc.), but you also need to ensure that your server can locate the appropriate devices at your ISP's site. Your ISP will give you this information (e.g. IP addresses for their devices) which must eventually be entered into your server console (a straightforward process covered in a later chapter). Many ISPs use a DHCP server which can directly configure your server with some or all of these parameters.

=====3.3.1. Ordering a corporate ADSL or other commercial dedicated connection=====

=====Ordering a corporate ADSL or other commercial dedicated connection=====

Typically, your ISP will arrange for and configure your external hub and router. Alternatively, you may be required to install that hardware yourself under their direction. If a special phone line is required, the ISP will typically arrange that. It is most typical with corporate service that you receive a routable, static IP address. In fact, usually you will be allocated a block of routable, static IP addresses for your corporation - you will need only one for your server.

Typically, your ISP will arrange for and configure your external hub and router. Alternatively, you may be required to install that hardware yourself under their direction. If a special phone line is required, the ISP will typically arrange that. It is most typical with corporate service that you receive a routable, static IP address. In fact, usually you will be allocated a block of routable, static IP addresses for your corporation - you will need only one for your server.

Order services from: Service List A

Order services from: Service List A

=====3.3.2. Ordering cablemodem or residential ADSL service=====

=====Ordering cablemodem or residential ADSL service=====

Typically, your cable company or ADSL provider will install a configured cablemodem or ADSL router at your site. If you do not have cable access, your cable company will install it for you. ADSL connects to the ISP via a conventional phone line. If you require an additional phone line, it is typical for you to arrange that yourself. There are three possible configurations when ordering cablemodem or residential ADSL services.

Typically, your cable company or ADSL provider will install a configured cablemodem or ADSL router at your site. If you do not have cable access, your cable company will install it for you. ADSL connects to the ISP via a conventional phone line. If you require an additional phone line, it is typical for you to arrange that yourself. There are three possible configurations when ordering cablemodem or residential ADSL services.

Order services from: Service List D

Order services from: Service List D

=====3.3.3. Ordering a dialup connection=====

=====Ordering a dialup connection=====

It is typical for you to purchase and install your own modem or ISDN adapter for your dialup connection. (Be sure to use a Linux-compatible modem - ~WinModems will not work.) Your modem connects to your ISP over a conventional phone line. If you require an additional phone line, it is typical for you to arrange that yourself.

It is typical for you to purchase and install your own modem or ISDN adapter for your dialup connection. (Be sure to use a Linux-compatible modem - ~WinModems will not work.) Your modem connects to your ISP over a conventional phone line. If you require an additional phone line, it is typical for you to arrange that yourself.

Order services from: Service List D

Order services from: Service List D

====3.4. Arranging Services From Your ISP====

====Arranging Services From Your ISP====

In each of the previous sections on connectivity, we direct you to the appropriate list of services that should be ordered from your ISP.

In each of the previous sections on connectivity, we direct you to the appropriate list of services that should be ordered from your ISP.

=====3.4.1. Service List A=====

=====Service List A=====

* domain name set up and hosting

* domain name set up and hosting

* publication of DNS address records for your web server, FTP server and e-mail server

* publication of DNS address records for your web server, FTP server and e-mail server

* Internet news server (optional)

* Internet news server (optional)

=====3.4.2. Service List B=====

=====Service List B=====

Services to order from ISP:

Services to order from ISP:

* secondary mail server (optional)

* secondary mail server (optional)

* publication of DNS mail (MX) records

* publication of DNS mail (MX) records

=====3.4.3. Service List C=====

=====Service List C=====

* PPP dialup access (with static IP)

* PPP dialup access (with static IP)

* domain name

* domain name

Your web and FTP servers are available to the external world only when your server is connected to the Internet. DNS address records for web and FTP servers only need to be published if it is likely that someone external to your site will need to connect to them for a particular reason.

Your web and FTP servers are available to the external world only when your server is connected to the Internet. DNS address records for web and FTP servers only need to be published if it is likely that someone external to your site will need to connect to them for a particular reason.

=====3.4.4. Service List D=====

=====Service List D=====

Please read the important notes (below) on the limitations of this configuration.

Please read the important notes (below) on the limitations of this configuration.

* PPP dialup access (if you are using dialup connectivity)

* PPP dialup access (if you are using dialup connectivity)

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====3.5. Terms used in ordering connectivity and services====

====Terms used in ordering connectivity and services====

'''ADSL (or DSL)'''

'''ADSL (or DSL)'''

   ADSL is a type of high-speed Internet access that uses regular phone lines and is available in many metropolitan areas.

   ADSL is a type of high-speed Internet access that uses regular phone lines and is available in many metropolitan areas.