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− | Check the new howto for web applications,
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− | this can simplify install by automating some steps.
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− | http://wiki.contribs.org/Generic_WebApp_rpm
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− | [[User:Snoble|Snoble]] 19:27, 15 September 2007 (MDT)
| + | ABOUT CRONTAB |
| + | I don't really thing everything needs to be run as the otrs user. I had luck today by using |
| + | |
| + | crontab -e |
| + | |
| + | and adding in the various cron lines. 'i' to insert and paste in your work. Mine looked like this |
| + | |
| + | |
| + | <code>*/20 * * * * /opt/otrs/bin/GenericAgent.pl >> /dev/null |
| + | */10 * * * * /opt/otrs/bin/GenericAgent.pl -c db >> /dev/null |
| + | 45 */2 * * * /opt/otrs/bin/PendingJobs.pl >> /dev/null |
| + | 10 0 * * * /opt/otrs/bin/otrs.cleanup >> /dev/null |
| + | */10 * * * * /opt/otrs/bin/PostMasterMailbox.pl >> /dev/null |
| + | 01 01 * * * /opt/otrs/bin/RebuildTicketIndex.pl >> /dev/null |
| + | 55 */2 * * * /opt/otrs/bin/DeleteSessionIDs.pl --expired >> /dev/null |
| + | 35 * * * * /opt/otrs/bin/UnlockTickets.pl --timeout >> /dev/null |
| + | |
| + | :wq |
| + | </code> |
| + | |
| + | to save it. This worked for me so far, but I've only seen thngs run for a couple of hours and I'm not sure I have all the functionality up and running. |